HOW TO CARE FOR YOUR NEW LUXURIOUS SWIMWEAR
The care of your swimwear is very important. Our premier swimwear fabric is resistant to chlorine, salt water, the sun, as well as body creams and oils. However, it should be cared for properly for ultimate longevity.
To ensure the long life of your ISAMEL styles, we highly recommend hand washing your swimwear with clean water immediately after each wear, especially if worn in chlorine and/or salt water. This also protects the quality fabric and delicate hand work that makes ISAMEL special.
Lay flat in the shade to air dry. Don’t lay directly in the sun to dry. Store swimwear in a dry place.
We love this delicate but powerful detergent from The Laundress, which is formulated for optimum swimwear and athletic wear fabric cleansing. It also smells wonderful!
We stand behind everything we make and are very proud of our quality.
REPAIRS & REPLACEMENTS
Our swimwear is designed and constructed to last five years or longer with proper care. We offer an excellent repair program, which is quite rare in the swimwear market.
Customers can send back any piece up to two years after purchase for repairs if ever needed.
Depending on the issue, ISAMEL will cover the shipping cost. The customer will be asked to cover the shipping fees if the damage appears to be caused from lack of care. We have clearly outlined the best care practices above.
To initiate a repair request, please email hello@shopISAMEL and provide the following information:
Our customer support team will be happy to assist you and advise next steps.